After Sales Service
our service
HiTo provides comprehensive services
HiTo provides a full range of services in terms of after-sales maintenance and training to ensure that customers' metal sheet production lines are always in optimal operating condition and provide strong support for customers' production.
At the same time, by establishing a professional after-sales service team, formulating strict service standards and processes, strengthening communication and feedback with customers, and continuously improving service quality, we ensure the quality of after-sales maintenance and training services and provide customers with high-quality, efficient, and satisfactory services. services.
01. After sales maintenance service
Irregular return visits
HiTo will arrange for professional technicians to pay return visits to metal sheet production line customers from time to time to check the operating status, wear and tear, potential faults, etc. of the equipment to ensure that the equipment is always in good operating condition.
Troubleshooting
When equipment fails, HiTo's after-sales service team will respond quickly, diagnose the fault immediately and give professional advice to restore the normal operation of the equipment as quickly as possible.
Parts Replacement
HiTo offers original parts supply services, ensuring parts quality and compatibility. When the equipment needs to be replaced with parts, the customer maintenance department should order the parts or spare parts in advance, conduct professional installation and replacement, and check the status before putting it into production again.
no data
Equipment upgrade
As technology continues to advance, HiTo will provide customers with equipment upgrade services to improve equipment performance and functionality. The after-sales service team will formulate a reasonable upgrade plan based on the customer's needs and the actual situation of the equipment, and conduct professional installation and debugging.
Remote support
HiTo has established a remote support system to remotely monitor and diagnose equipment through Internet technology. When equipment fails, the after-sales service team can provide troubleshooting and technical guidance through the remote support system, saving time and costs.
no data
02. Training services
Operation training
HiTo provides customers with equipment operation training to familiarize operators with equipment operation methods and precautions. The training content includes equipment starting, stopping, operation adjustment, troubleshooting, etc. to ensure that operators can operate the equipment correctly and safely.
Maintenance training
HiTo provides customers with equipment maintenance training, allowing maintenance personnel to master equipment maintenance methods and techniques. The training content includes daily maintenance, regular maintenance, fault diagnosis and troubleshooting of equipment to ensure that equipment can be maintained in a timely and effective manner.
Technical training
HiTo provides customers with technical training to keep them informed of the latest technologies and trends in sheet metal production. The training content includes production technology, equipment selection, quality control, etc., to help customers improve production efficiency and product quality.
Safety training
HiTo provides customers with safety training to let them understand the safe operating procedures and precautions of the equipment. The training content includes equipment safety protection, emergency shutdown, accident handling, etc. to ensure the personal safety of operators and the normal operation of equipment.
no data
Get in touch with us
Just leave your email or phone number in the contact form so we can send you a free quote for our wide range of designs!
The world's best coil coating equipment technology, backed by comprehensive and ongoing expert support. We offer unrivalled world-class supply solutions.
Quick Link
products
service
Don't miss an update!
Subscribe to our newsletter
Resource
Contact Us
Contact person: Jack Sun
Tel: +86 15898943577
Email: jack@hito-eng.com
Add: SINO.Building, Yunmen Mountain Subdistrict, Qingzhou City, Shandong, China
